Just the FAQs!
Questions? find The answers here…
What is SVSLearn?
Officially, we’re the Society of Visual Storytelling, which is kind of a mouthful. So we go by SVSLearn for short 😀 We are an online resource for artists of all skill levels. We offer online art classes that you can stream on demand no matter where you are (as long as there is a good internet connection!).
I’m new here. How does it work?
Welcome! We have several different options for taking art classes : )
Subscribe and get instant access to 80+ video courses made by working artists. If you are curious to see what SVSLearn is all about, this is a great way to check it out. Binge all you want. You can cancel anytime.
Buy individual video courses outright. If you want what you want, and nothing else, this is a great option. You own it for life.
Take an interactive class. This is for those of you who want something a little more interactive than just video. There is a teacher in real life, who expects you to follow the lessons every week and turn in your homework. Plus, you get individual feedback on your work.
Should I buy a class, or do the subscription instead?
If you buy a class, you can stream that class from your student account whenever you want, in perpetuity. If you do the video subscription, you can stream any video in the subscription whenever you want as long as your subscription is current.
What are you payment options?
We accept all major credit cards via our credit card processor Stripe.
We also accept Paypal. Please note that if you pay with Paypal, you will need to contact us at email@example.com if you want to cancel your subscription.
How do I access the classes?
During the process of buying a class or subscription, your student account is created. All of the classes you have purchased will be accessible in the dashboard of your account.
I paid for my classes with PayPal but I don’t see them in my student account - um, where are they?
When you pay with PayPal, a student account is created for you with your PayPal email address as the username. Simply login to your student account with your PayPal email, and navigate to your dashboard. Get busy streaming!
Will my monthly subscription end after one month, or my yearly subscription end after one year?
No, it will automatically renew every month or year unless you cancel it manually.
How do I cancel my subscription?
If you paid with a credit card, just navigate to the dashboard of your student account, go to the billing page and click the cancel button. Easy peasy!
If you paid with PayPal, just email us at firstname.lastname@example.org and we will help you.
How do I find out about upcoming classes?
Video Classes: Our goal is to add 1 new videos to the subscription each month. We usually do several announcements when a new class is out. You can find out about upcoming classes by:
following us on social media
signing up for our email newsletters or
visiting the news page of our website.
Interactive Classes: Right now, our interactive classes are temporarily on hold while we revamp our curriculum. Subscribe to our newsletter for updates on when they will be offered.