Just the FAQs!

 

Questions? find The answers here…



What is SVSLearn?

Officially, we’re the Society of Visual Storytelling, which is kind of a mouthful. So we go by SVSLearn for short 😀 We are an online resource for artists of all skill levels. We offer online art classes that you can stream on demand no matter where you are (as long as there is a good internet connection!).


I’m new here. How does it work?

Welcome! We have several different options for taking art classes : )

  1. Subscribe and get instant access to 75+ videos made by working artists. If you are curious to see what SVSLearn is all about, this is a great way to check it out. Binge all you want. You can cancel anytime.

  2. Buy individual videos outright. If you want what you want, and nothing else, this is a great option. You own it for life.

  3. Take a live class. This is for those of you who want something a little more interactive than just video. There is a teacher in real life, who expects you to follow the lessons every week and turn in your homework. Plus, you get individual feedback on your work.


Should I buy a class, or do the subscription instead?

If you buy a class, you can stream that class from your student account whenever you want, in perpetuity. If you do the video subscription, you can stream any video in the subscription whenever you want as long as your subscription is current.


How much does it cost?

  1. The monthly subscription is $24.99 per month. The annual subscription is $198 per year (which works out to $16.50 a month).

  2. For individual classes, prices range from $10 to $150.

  3. For live classes, prices range from $250 to $500. Current subscribers get a discount!


What are you payment options?

We accept all major credit cards via our credit card processor Stripe.

We also accept Paypal. Please note that if you pay with Paypal, you will need to contact us at support@svslearn.com if you want to cancel your subscription.


How do I access the classes?

During the process of buying a class or subscription, your student account is created. All of the classes you have purchased will be accessible in the dashboard of your account.


I paid for my classes with PayPal but I don’t see them in my student account - um, where are they?

When you pay with PayPal, a student account is created for you with your PayPal email address as the username. Simply login to your student account with your PayPal email, and navigate to your dashboard. Get busy streaming!


Do you offer a subscription?

Yes! We have a monthly subscription and a yearly subscription. With the subscription, you get instant access to the video only version of most of our classes! There’s a handful of classes that aren’t in the subscription right now, but we hope to add them in the future.


Will my monthly subscription end after one month, or my yearly subscription end after one year?

No, it will automatically renew every month or year unless you cancel it manually.


How do I cancel my subscription?

If you paid with a credit card, just navigate to the dashboard of your student account, go to the billing page and click the cancel button. Easy peasy!

If you paid with PayPal, just email us at support@svslearn.com and we will help you.


How do I find out about upcoming classes?

Video Classes: Our goal is to add 1-2 new videos to the subscription each month. We usually do several announcements when a new class is out. You can find out about upcoming classes by:

  • following us on social media

  • signing up for our email newsletters or

  • visiting the news page of our website.

Live Classes: Right now, live classes are offered throughout the year, as teacher schedules permit. All of our teachers are working artists so pinning down dates can be a challenge! The best way to find out about upcoming live classes is to subscribe to our newsletter, or email us to be put on the wait list for a particular class.


Any unanswered questions? Email us!